National Celebrate Services Week Announced

It is time to start planning your 2018 events! It’s time to gather CSMs from your venue, your hotel, and your community for a celebration of our profession and to give back to the community. The week of July 30-August 3… Hosting is as easy as 1… 2… 3…

1. Set your date.
You can plan a single day event or do something ongoing during the whole week.

2. Identify a venue or charity to support.
Need some ideas? Find out more about what type of event you can host here.

3. Invite local ESPA members… and prospective members!
To invite your local community, create an invitation and send it to your fellow CSMs. The member directory on the ESPA website can be searched by city and by state and of course the local CVB will have contact lists for other non-member CSMs who should be invited as future (hopefully) ESPA members!

Visit Celebrate Services on the ESPA site for all the details.

ESPA – Full Throttle!

Our January 11-13, 2019 Conference will feature two full days of education & networking: We are expanding to benefit you. The conference will begin on Friday, January 11, with afternoon Charlotte tours and a Welcome Reception, then will continue through the full day on both Saturday and Sunday. We will be featuring a Leadership Track in 2019: With programming for all our members that are Associate Director, Director, VP and higher. And Experiential education: Mobile workshops will take members off-site for localized learning. Charlotte has great opportunities to take advantage of. We will go Full Throttle! so mark your calendars now.

Start your Engines!

Start your Engines! The ESPA 2019 Annual Conference is headed to Charlotte! Why? Because Charlotte’s got a lot.

On January 11-13, 2019, The awesome services teams at the Westin Charlotte and Visit Charlotte will be our partners for ESPA…Full Throttle! What can you expect? Two full days of Services education (expanded!) and networking with the coolest Services managers in the business (ESPA’s members!), a new Leadership level track, mobile workshops to get you out of the ballroom, a CRVA-hosted Saturday Reception at the famous NASCAR Hall of Fame, and so much more. Mark your Calendars…and Start your Engines….

ESPA 2019 Annual Conference Announcement

We are excited to be hosting the ESPA 2019 Annual Conference in Charlotte! The dates are January 11-13, 2019. The Westin Charlotte will be our host and we look forward to working with our great partner – the awesome services team at Visit Charlotte. We will have so many more details to share in the coming weeks. In the meantime, mark your calendars and plan to join us.

ESPA Recognizes Event Services Stars

Louisville CVB’s Doris Sims Receives 2017 Executive Excellence Award

For her commitment and dedication to the profession of event services, Doris Sims, Vice President of Destination Services, Louisville Convention & Visitors Bureau, has been named the recipient of the 2017 Executive Excellence Award, the Event Service Professionals Association (ESPA) announced today.

ESPA recognized Sims and other industry leaders during “Rockin’ Nashville,” the association’s annual conference, earlier this month at the Sheraton Grand Nashville Downtown.

The Executive Excellence Award is given annually to a leader for his or her commitment and dedication to the profession of event services and for providing leadership to members of their service team. The award winner is nominated by a member of his or her staff and must demonstrate quality assurance, as well as support staff development, growth and continuing education.

“We’re thrilled to name Doris Sims as our Executive Excellence winner for 2017,” said Amy Cabe, president of ESPA. “She exemplifies the outstanding service, teamwork and leadership that we all strive to attain. She sets an example for the next generation of service professionals.

“Event services is more than a job for our award winners,” Cabe said. “It’s a passion that drives them to be the best. We are truly proud to recognize them with ESPA’s highest honors.”

The Meeting Professional of the Year Award recognizes the hard-working meeting professional who exhibits personal and professional characteristics that create an environment that focuses on teamwork, and shows support for the event services profession. This year, the award was presented to Linda Finnerty, Director of Meetings and Events, Council on Social Work Education.

The Successful Meetings’ Convention Service Manager of the Year Award, presented in partnership with ESPA, honors those who have demonstrated to the most demanding critics in the business —meeting planners — their ability to provide the highest level of service. The winners come from three different facets of the industry—a convention center, a hotel and a convention and visitors bureau. They have two things in common: a can-do attitude and attention to detail. The 2017 CSMs of the Year (in partnership with Successful Meetings) are:

  • Convention Center: Lachelle J. Harrison, CMP, Events Manager, Walter E. Washington Convention Center
  • CVB: Lisa Bethea, CTA, CTIS, Tourism Sales & Convention Services Manager, Frisco Convention and Visitors Bureau
  • Hotel: Jennifer Thomsen, CSM, Hyatt Regency Huntington Beach

The William H. Just, CAE, CMP Memorial Award recognizes an ESPA member who has earned his or her CMP designation within the last five years and remains in good standing with the association. Established in honor of the late William Just, recipients are chosen for incorporating creativity, professionalism and leadership into their endeavors. This year, the scholarship was awarded to Courtney Hunt, CMP, Destination Service Manager, Visit Baton Rouge.

The Donald S. Freeman Jr. ESPA Conference Scholarship pays for a student to attend the ESPA Conference. This year’s recipient was Sydney Bedford, a senior at Texas A&M University, majoring in Recreation, Park and Tourism Sciences with a concentration in Event and Tourism Management.

36 ESPA Members Shine while Celebrating Services at 2017 National Celebrate Services Week!

ESPA members broke the record books! This year we had 36 members hosting or participating in 32 National Celebrate Services Week events across North America.

That’s so awesome!

Take a look at our complete list of events. ESPA would like to thank these members who took the time and effort to celebrate our profession, give back to our communities and bring together the various teams within your hospitality community to network, connect and represent the great profession that we are!

2017 CSMs of the Year

Successful Meetings‘ Convention Services Manager of the Year award winners have demonstrated to the most demanding critics in the business – meeting planners – their ability to provide the highest level of service.  ESPA partners with Successful Meetings to review applicants and select the winners of this prestigious honor.

2017 Recipients:

Hotel – Todd Donofrio, Meeting and Convention Services Manager, Omni William Penn Hotel & Resort

CVB – Bill Behrens, CMP, CTA, Director, Convention Services, Experience Columbus

Convention Center – Tyler DeBella CMP, CTA, Account Executive, Baltimore Convention Center