ESPA LEADER PROGRAM
ESPA’s leadership program is for members at the associate director, director and VP level and is a forum for leaders in the service field to collaborate, share best practices and talk through challenges and solutions.
Leaders within our member organizations meet on a regular basis to discuss key topics for those leading services departments. A dedicated track is held at the Annual Conference. Recent topics have included:
- Demonstrating the value of services to your organization
- Goalsetting and budgeting
- COVID-19 best practices and new services
- Leading through change & challenging times
If you are in a leadership position in event services, contact us to learn more about how ESPA can support you in your role.
Our Upcoming Call:
Topic: Hot Topics that Keep Leaders Up at Night – ESPA Leadership Roundtables
Date: Tuesday, March 21, 2023 at 1:00pm ET
Credit: 1 Hour 
Domain:A: Strategic Planning
We can’t ever get enough of roundtables time at Conference, therefore, we’ve got more for you! Join your fellow ESPA leaders in a 60-minute roundtable discussion on hot topics affecting leaders in ESPA. Some of the topics include ROI of Services & Metrics, Sites & Planning Visit Expectations, etc. We need YOUR input to shape additional topics for us to discuss. We will have general discussions at the beginning of the call as a full group, followed by breakout time, and end with high level takeaways for all. Be sure to fill in your topic suggestions when you register.
This is one interactive discussion you won’t want to miss! Be prepared to share your perspective with your fellow ESPA leaders.
Note: Registration requires approval from ESPA Headquarters. Once you have been approved, you will receive a link from Zoom to join the call. If you do not receive this link by the morning of the roundtables please email ESPA headquarters at info@epsaonline.org at least 1 hour before the start of the program and the link will be resent to you.
Previous Leadership Calls:
November 29, 2022
Topic: Fired-Up! Culture
Domain: E: Human Resources
September 27, 2022
Topic: New Services Certification – Event Service Professional Certification (ESPC)
Domain: E: Human Resources
July 26, 2022
Topic: From Burnout to Better
Domain: N/A
June 14, 2022
Topic: Spring Cleaning for Services: How to go Back to the Basics
Domain: A: Strategic Planning
March 29, 2022
Topic: Leadership Roundtables: Best Practices for a Hybrid Work Model
Domain: A: Strategic Planning
November 30, 2021
Topic: The Evolution of Hiring and Onboarding
Domain: E: Human Resources
September 28, 2021
Topic: DEI – The Services Contribution
Domain: E: Human Resources
July 20, 2021
Topic: How to Elevate your Servicing Model with Intellectual Capital
Domain: A: Strategic Planning
May 25, 2021
Topic: Rebound – An ESPA Leadership Roundtable
Domain: A: Strategic Planning
March 30, 2021
Topic: Inspiring Women in Hospitality
Domain: A: Strategic Planning
October 20, 2020
Topic: Interactive Roundtable – Site Visits COVID-Style
Domain: A: Strategic Planning
September 22, 2020
Topic: Goalsetting and Budgeting for FY 2021
Domain: A: Strategic Planning
September 8, 2020
Topic: Post-COVID-19 Case Study: Orange Country Convention Center
Domain: A: Strategic Planning
August 25, 2020
Topic: Post-COVID-19 Case Study: Indianapolis
Domain:A: Strategic Planning
August 11, 2020
Topic: Marketing that Brings Meetings
Domain: I: Marketing
July 28, 2020
Topic: Leading Greatly In Challenging Times
Domain: E: Human Resources
July 14, 2020
Topic: Leading Through Change
Domain: E: Human Resources
June 30, 2020
Topic: Virtual Post COVID-19 Promotional Trips
Domain: H: Site Management
June 16, 2020
Topic: Virtual Site Tours
Domain: H: Site Management
June 2, 2020
Topic: In-Person Site Tours in a Post COVID-19 World
Domain:H: Site Management
May 19, 2020
Topic: Staff Moral
Domain: E: Human Resources
