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Leader Program

ESPA LEADER PROGRAM

 

ESPA’s leadership program is for members at the associate director, director and VP level and is a forum for leaders in the service field to collaborate, share best practices and talk through challenges and solutions.

Leaders within our member organizations meet on a regular basis to discuss key topics for those leading services departments.  A dedicated track is held at the Annual Conference.  Recent topics have included:

  • Demonstrating the value of services to your organization
  • Goalsetting and budgeting
  • COVID-19 best practices and new services
  • Leading through change & challenging times

If you are in a leadership position in event services, contact us to learn more about how ESPA can support you in your role.

Our Upcoming Call:

Topic: Fired-Up! Culture
Date: Tuesday, November 29, 2022 @ 1:00pm ET
Domain: E: Human Resources

Join Fired-Up! Culture for a facilitated discussion around the importance of leadership and culture. The session will provide insight and tips to help leaders at any stage of their career and provide data-driven insights into what resonates with employees. This session will serve as a introduction to the world of culture and help set goals in advance of the ESPA Annual Conference leadership session.

Note: Registration requires approval from ESPA Headquarters. Once you have been approved, you will receive a link from Zoom to join the call. If you do not receive this link by the morning of the roundtables please email ESPA headquarters at info@epsaonline.org at least 1 hour before the start of the program and the link will be resent to you.

Previous Leadership Calls:

September 27, 2022
Topic
: New Services Certification – Event Service Professional Certification (ESPC)
 Domain: E: Human Resources

July 26, 2022
Topic:
From Burnout to Better
Domain: N/A

June 14, 2022
Topic:
Spring Cleaning for Services: How to go Back to the Basics

Domain: A: Strategic Planning

March 29, 2022
Topic:
Leadership Roundtables: Best Practices for a Hybrid Work Model

Domain: A: Strategic Planning

November 30, 2021
Topic:
The Evolution of Hiring and Onboarding

 Domain: E: Human Resources

September 28, 2021
Topic:
DEI – The Services Contribution

 Domain: E: Human Resources

July 20, 2021
Topic: 
How to Elevate your Servicing Model with Intellectual Capital

 Domain: A: Strategic Planning

May 25, 2021
Topic: 
Rebound – An ESPA Leadership Roundtable

 Domain: A: Strategic Planning

March 30, 2021
Topic: 
Inspiring Women in Hospitality

 Domain: A: Strategic Planning

October 20, 2020
Topic:
Interactive Roundtable – Site Visits COVID-Style
 Domain:
A: Strategic Planning

September 22, 2020
Topic: Goalsetting and Budgeting for FY 2021
 Domain: A: Strategic Planning

September 8, 2020
Topic:
Post-COVID-19 Case Study: Orange Country Convention Center
Domain: 
A: Strategic Planning

August 25, 2020
Topic:
Post-COVID-19 Case Study: Indianapolis
Domain:
A: Strategic Planning

August 11, 2020
Topic:
Marketing that Brings Meetings
Domain: 
I: Marketing

July 28, 2020
Topic:
Leading Greatly In Challenging Times
Domain:
E: Human Resources

July 14, 2020
Topic:
Leading Through Change
Domain:
E: Human Resources

June 30, 2020
Topic: 
Virtual Post COVID-19 Promotional Trips
Domain:
H: Site Management

June 16, 2020
Topic: 
Virtual Site Tours
Domain:
H: Site Management

June 2, 2020
Topic: 
In-Person Site Tours in a Post COVID-19 World
Domain:
H: Site Management

May 19, 2020
Topic: Staff Moral
 Domain: E: Human Resources

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