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Leader Program

ESPA LEADER PROGRAM

 

ESPA’s leadership program is for members at the associate director, director and VP level and is a forum for leaders in the service field to collaborate, share best practices and talk through challenges and solutions.

Leaders within our member organizations meet on a regular basis to discuss key topics for those leading services departments.  A dedicated track is held at the Annual Conference.  Recent topics have included:

  • Demonstrating the value of services to your organization
  • Goalsetting and budgeting
  • COVID-19 best practices and new services
  • Leading through change & challenging times

If you are in a leadership position in event services, contact us to learn more about how ESPA can support you in your role.

Our Upcoming Call:

Topic:  Leaders: New Service Strategies. What’s on tap for 2024?
Date: Tuesday, November 28, 2023 at 1:00pm ET

 

Credit: 1 Hour            Domain: E: Human Resources

For our next program join your fellow Leaders for a two-part program –

Part 1: Join a 30-minute presentation from workforce thought leader, Cara Silletto, MBA, CSP who will also be leading our January Leadership session to share employee retention strategies and help us create our Retention Roadmaps for 2024. As a lead up to the Conference, she’ll share important updates on the current state of the workforce and help us better understand our ever-evolving employees.

Part 2: Following Cara’s presentation attendees will take part in a round table discussion on New Year Planning, New Service Strategies. What’s on tap for 2024?

Note: Registration requires approval from ESPA Headquarters. Once you have been approved, you will receive a link from Zoom to join the call. If you do not receive this link by the morning of the roundtables please email ESPA headquarters at info@epsaonline.org at least 1 hour before the start of the program and the link will be resent to you.

Previous Leadership Calls:

Tuesday, September 19, 2023
Topic:
Tips and Tricks for Empowered Leaders

 

Credit: 1 hour

Domain: E: Human Resources

 

Thursday, July 27, 2023
Topic:
Fired-Up Culture

 

Credit: 1 hour

Domain: E: Human Resources

 

May 31, 2023
Topic:
Topic: Cultivating Leaders: Planning for Future Success

 

Credit: 1 hour

Domain: E: Human Resources

March 21, 2023
Topic:
Hot Topics that Keep Leaders Up at Night – ESPA Leadership Roundtables

 

Credit: 1 hour

Domain: A: Strategic Planning

November 29, 2022
Topic:
Fired-Up! Culture
 Domain: E: Human Resources

September 27, 2022
Topic
: New Services Certification – Event Service Professional Certification (ESPC)
 Domain: E: Human Resources

July 26, 2022
Topic:
From Burnout to Better
Domain: N/A

June 14, 2022
Topic:
Spring Cleaning for Services: How to go Back to the Basics

Domain: A: Strategic Planning

March 29, 2022
Topic:
Leadership Roundtables: Best Practices for a Hybrid Work Model

Domain: A: Strategic Planning

November 30, 2021
Topic:
The Evolution of Hiring and Onboarding

 Domain: E: Human Resources

September 28, 2021
Topic:
DEI – The Services Contribution

 Domain: E: Human Resources

July 20, 2021
Topic: 
How to Elevate your Servicing Model with Intellectual Capital

 Domain: A: Strategic Planning

May 25, 2021
Topic: 
Rebound – An ESPA Leadership Roundtable

 Domain: A: Strategic Planning

March 30, 2021
Topic: 
Inspiring Women in Hospitality

 Domain: A: Strategic Planning

October 20, 2020
Topic:
Interactive Roundtable – Site Visits COVID-Style
 Domain:
A: Strategic Planning

September 22, 2020
Topic: Goalsetting and Budgeting for FY 2021
 Domain: A: Strategic Planning

September 8, 2020
Topic:
Post-COVID-19 Case Study: Orange Country Convention Center
Domain: 
A: Strategic Planning

August 25, 2020
Topic:
Post-COVID-19 Case Study: Indianapolis
Domain:
A: Strategic Planning

August 11, 2020
Topic:
Marketing that Brings Meetings
Domain: 
I: Marketing

July 28, 2020
Topic:
Leading Greatly In Challenging Times
Domain:
E: Human Resources

July 14, 2020
Topic:
Leading Through Change
Domain:
E: Human Resources

June 30, 2020
Topic: 
Virtual Post COVID-19 Promotional Trips
Domain:
H: Site Management

June 16, 2020
Topic: 
Virtual Site Tours
Domain:
H: Site Management

June 2, 2020
Topic: 
In-Person Site Tours in a Post COVID-19 World
Domain:
H: Site Management

May 19, 2020
Topic: Staff Moral
 Domain: E: Human Resources

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