Accessibility Toolkit

Accessibility Toolkit for Venues

New Resource Makes Hospitality ‘Hospitable’ For People With Disabilities

Do you know which all-night pharmacy is closest to your hotel?

Does your convention center have an emergency Epi-Pen and someone who knows how to use it?

How do you make your event accessible to all?

ESPA has created “Project Access: Accessible Meetings FAQs,” a downloadable resource form that hotels, convention centers, CVBs and other destinations and venues can customize with their accessibility information and branding to provide to meeting planners.

The checklists are designed sequentially, from a guest’s arrival at a destination airport, to ground transportation, lodging, meeting venues and offsite venues. There is also a resource list that DMOs can customize to fill in state and local agencies. The toolkit was created with the input of ESPA members who work in convention and visitors bureaus, hotels and convention centers, along with contributions from meeting planners.

Download a copy and implement it in your venue or city!
The Accessibility FAQs toolkit is readily available on the My ESPA Portal. Non-members can create a profile to gain access.

“Accessibility is key to every attendee fully experiencing the benefits of an event,” said Denise Suttle, CMP,  ESPA’s past president who chaired the Project Access initiative.

“Our ESPA members regularly field questions from meeting planners about access. This new tool will help venues and destinations evaluate their own accessibility and will make event planners’ search for resources easier. Having the answers readily available will help meeting planners with site selection and event planning.”


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