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Webinars

ESPA’s Webinars – Virtual Education for Convention & Event Services Professionals

Continuing education opportunities all year

Each month, ESPA hosts a live Webinar featuring members and industry leaders delivering virtual education. Don’t let your ESPA education stop at the conclusion of the Annual Conference. From your own desk or conference room, schedule an hour to log in and learn – do it over lunch! Most of our programs offer 1 hour of approved continuing education credit.

 

Our Upcoming Webinar:

Ensuring Inclusivity: Who Are You Forgetting About?

Date: Thursday, May 30, 2024
Time: 1:00pm ET
ESPC Approved: 1 Hour
CMP Domain: A. Strategic Planning

 

As an event professional, are you actively incorporating Asian American, Native Hawaiian, and Pacific Islander (AANHPI) voices into your organization and programming? Recognize their market potential, constituting the fastest-growing segment in the United States with the highest incomes, the fastest accelerating purchasing power, and the global majority. Despite these demographics, Asians are often dubbed “Forgotten Americans.”

Did you know 42% of Americans can’t name a prominent Asian American? This knowledge gap has negative implications for your employees and clients. Are you attuned to the challenges your co-workers and clients face amid rising anti-hate sentiments?

Assumptions that Asians are all alike can be offensive and discourage attendance, leading to feelings of being an outsider, insignificance, or being perceived as less than. Address these top three problems by training your staff to understand the impact and strive for improvement.

Failing to incorporate AANHPI representation could adversely impact your events:

  • Appearing Culturally Incompetent: Ignorance may harm your organization’s reputation and deter clients.
  • Hindering Diversity: Failure to incorporate diverse voices can maintain and block a diverse range of attendees.

Being intentional about including AANHPI voices is financially sound:

  • Attract big clients who value diversity, like the tech giants.
  • Gain attention from other marginalized groups.

Equip yourself through this gamified program:

  • Understand how stereotypes shape perceptions, enhancing cross-cultural competence.
  • Learn the harmful effects of yellow face and the model minority myth
  • Microaggressions and Assimilation
  • Acquire actionable strategies for addressing discrimination, safety concerns, and allyship.

Participate to build cultural competence, debunk stereotypes, and become the ally the event.

Speaker:

 

 

 

 

Jolene Jang
Asian American Ambassador

Jolene Jang is the Asian American Ambassador. She is on a mission to create workplace cultures where individuals from diverse backgrounds feel accepted and valued. She helps employees understand the financial gains for being intentionally inclusive. With over 28 years of experience working with companies such as HP, Starbucks, Microsoft, and Goldman Sachs, and forward-thinking companies.

Leveraging her background as the “Fun Specialist,” Jolene takes a gamified approach to addressing sensitive topics such as race and ethnicity, making her an invaluable consultant for organizations aiming who want to attract and retain Asian American talent.

  • 25+ Years of Professional Speaking
  • 230 Presentations Delivered in 3 Years
  • Conducted Over 500 Interviews
  • Featured on Popular News & Talk Shows
  • PCMA Visionary Award Community Advocate Finalist
  • Advancing Asian American Representation
  • Inspired Girl Scouts Asian American Patch
  • Legislative Impact: Got a law passed in WA and influenced 42 states and federal law

 

 

 

Fee: Webinars are available to members for $50 per webinar. The non-member registration fee is $60.

Attention Members:
Attend multiple webinars at a discount!

ESPA is pleased to offer a Continuing Education Package that allows you to sign up for multiple Webinars at a discounted cost. Take advantage of this valuable year-long educational benefit of membership and earn ESPC and CMP credit!

• 10 Webinars (a full year of programs) for $400 – saving you $100
• 5 Webinars (a half year of programming) for $200 – saving you $50
• Pick 3 (buy 2 Webinars, get 1 free) for $100 – saving you $50

2024 Webinar Packages are available to ESPA members in our online store!

 

Past 2024 Webinars

April 25: A Sustainability Journey: How You Can Help Drive Change
CMP Domain: G. Meeting or Event Design
ESPC Credit Hours: 1

March 21: Transform Your Meetings & Events with Artificial Intelligence (AI) Tools You Need NOW!
CMP Domain: A. Strategic Planning
ESPC Credit Hours: 1

February 22: Powered Productivity: Super Tech Tools to Get Stuff Done
CMP Domain: E. Human Resources
ESPC Credit Hours: 1

Past 2023 Webinars

November 16: Learn from the Experts: Focus on Accessibility
CMP Domain: A. Strategic Planning
ESPC Credit Hours: 1

October 19: Getting the Edge on Esports: Understanding Gaming Events Before They Book
CMP Domain: G. Meeting or Event Design
ESPC Credit Hours: 1

September 21: Emerging Conversations with Jason E. Dunn. Sr., Executive Director of the National Coalition of Black Meeting Professionals
CMP Domain: A. Strategic Planning
ESPC Credit Hours: 1

August 16: Emerging Technology Trends: Changing the Way of Servicing
CMP Domain: A. Strategic Planning
ESPC Credit Hours: 1

July 20: Q&A with the Meeting Planners
CMP Domain: B: Project Management
ESPC Credit Hours: 1

May 25: Crucial Challenges in the Hospitality Industry: Legislative Dilemmas, Homelessness, and Human Trafficking
CMP Domain: A. Strategic Planning
ESPC Credit Hours: 1

April 27: Give Your Clients What They Want! Let’s Talk Gifts, Amenities & More
CMP Domain: I: Marketing
ESPC Credit Hours: 1

March 16: Working with Stakeholders and Partners to Enhance Visitor Experience
CMP Domain: F: Stakeholder Management
ESPC Credit Hours: 1

March 6: Continuing the Conversation – Making the DEI Connection, with ESPA Keynote Elliott Ferguson
CMP Domain: E. Human Resources
ESPC Credit Hours: 1

Past 2022 Webinars

November: Stand out to Specialized Groups: What They Need From You
CMP Domain: F: Stakeholder Management
ESPC Credit Hours: 1

October: Get to Know Your Sports Event Planner: Stakeholder Communication is the Key to a Successful Event
CMP Domain: G: Meeting or Event Design
ESPC Credit Hours: 1

September: How Your Bias Impacts the Business
CMP Domain: E. Human Resources
ESPC Credit Hours: 1

August: Doing More with Less: The Services Flex
CMP Domain: F: Stakeholder Management
ESPC Credit Hours: 1

July: Q&A with Meeting Planners
CMP Domain: B: Project Management
ESPC Credit Hours: 1

June: Modern Security: What New Strategies Can Prevent Past Tragedies
CMP Domain: C. Risk Management
ESPC Credit Hours: 1

May: Event Survey Tips – Tell Me More! What We Want to Hear After Hitting “Send” on Surveys
CMP Domain: A. Strategic Planning
ESPC Credit Hours: 1

April: New Services for Groups: Who Says You Can’t Have It All?
CMP Domain: G: Meeting or Event Design
ESPC Credit Hours: 1

March: Be CyberAware: Why it Matters to the Events Industry
CMP Domain: C. Risk Management
ESPC Credit Hours: 1

February: Fresh & Creative Thinking: Planning Sites, Promotional Trips and Pre-Conference Meetings
CMP Domain: A. Strategic Planning
ESPC Credit Hours: 1

Past 2021 Webinars

November: What Stuck? Business Event Technologies in Today’s World
CMP Domain: A. Strategic Planning
Credit Hours: 1

October: Sustainability in a COVID-19 Landscape: New Approaches to Effective Sustainability Practices
CMP Domain: G. Meeting or Event Design
Credit Hours: 1

September: Diversity, Equity & Inclusion: A Look at Intentional & Meaningful DEI for Services
CMP Domain: E. Human Resources
Credit Hours: 1

August
Unique CSR Opportunities: Giving Back & Maximizing Your Community Relationships
CMP Domain: A. Strategic Planning
Credit Hours: 1

July
Q&A with Meeting Planners: We’re Coming Back – but What’s Changed?
CMP Domain: B. Project Management
Credit Hours: 1

June
Infusing Destination Identity in a Hybrid World
CMP Domain: A. Strategic Planning
Credit Hours: 1

May
Game On! The Journey Back to Normal with Sports Events
CMP Domain: A. Strategic Planning
Credit Hours: 1

April
Every Meal Matters
CMP Domain: G. Meeting or Event Design
Credit Hours: 1

March
Site Visits: Planning Reimagined
CMP Domain: H. Site Design
Credit Hours: 1

February
Innovative Ways to Service Groups
CMP Domain: G. Meeting or Event Design
Credit Hours: 1

Past 2020 Webinars

November
Leadership in Unconventional Crises
CMP Domain: C. Risk Management
Credit Hours: 1

October
Sports Events: Challenges & Opportunities for your City
CMP Domain: A. Strategic Planning
Credit Hours: 1

September
F&B Trends: Navigating the New Normal
CMP Domain: A. Strategic Planning
Credit Hours: 1

August
Diversity and Inclusion within the Business Events Industry: It’s a Movement not a Moment
CMP Domain: E: Human Resources
Credit Hours: 1

July
Q&A with Meeting Planners
CMP-IS Domain: B: Project Management
Credit Hours: 1

June
Positive Partnerships: How to Manage Stressed Out Clients for Successful Events, Relationships and 5-Star Reviews!
CMP Domain: F. Stakeholder Management
Credit Hours: 1

May
Convention Services After the COVID-19 Crisis – Venue and CVB Perspective
CMP Domain: C. Risk Management
Credit Hours: 1.5

Convention Services After the COVID-19 Crisis – Meeting Planners Perspective
CMP Domain: C. Risk Management
Credit Hours: 1.5

April
Remote Team Management Tools and Tips

March
“WELCOME” – Creating LGBT Friendly Experiences
CMP Domain: A. Strategic Planning
Credit Hours: 1

February
Event Service Professionals, Learn How to Get What You Want!
CMP Domain: E. Human Resources
Credit Hours: 1

Past 2019 Webinars

November
What if You Changed One Thing?
CMP Domain: C. Risk Management
Credit Hours: 1

October
Crisis Planning for Sporting Events
CMP Domain: C. Risk Management
Credit Hours: 1

September
Deep Dive into #EventTech
CMP Domain: A. Strategic Planning
Credit Hours: 1

August
Human Trafficking: Raising Awareness in the Meetings Industry
CMP Domain: A. Strategic Planning
Credit Hours: 1

July
Q&A With Planners
CMP Domain: A. Strategic Planning
Credit Hours: 1

June
Taking Action: The Impact of Homelessness on the Meetings Industry
CMP Domain: A. Strategic Planning
Credit Hours: 1

May
From Distracted to Productive
CMP Domain: A. Strategic Planning
Credit Hours: 1

April
A Planner’s Perspective to City Wides
CMP Domain: A. Strategic Planning
Credit Hours: 1

March
The Making of a Green City—Kansas City a Case Study!
CMP Domain: A. Strategic Planning
Credit Hours: 1

February
Boundaries and Telling Clients “NO”
CMP Domain: F. Stakeholder Management
Credit Hours: 1

Past 2018 Webinars

November

Best Practices for Managing City and Mini Wides
CMP Domain: Pending
Credit Hours: 1

October
Sports Services that are Sure to Impress
CMP Domain: A. Strategic Planning

Credit Hours: 1

September
How to Use Social Media to Strategically Engage and Delight Event Participants
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

August
Effective Practices for Volunteer Management Success!
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

July
Q&A with the Meeting Planners
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

June
When Disaster Strikes
CMP-IS Domain: C. Risk Management
Credit Hours: 1

May
Overcoming Challenges: The Critical Elements for Success
CMP-IS Domain: B: Project Management
Credit Hours: 1

April
Sustainability – A Community Partnership
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

March
The CSM Experience: Five Perspectives to Help Take You to the Top
CMP-IS Domain: E: Human Resources
Credit Hours: 1

February
Creating Event Experiences
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

Past 2017 Webinars

February
New and Innovative Ways to Enhance the Meeting and Event Experience
CMP-IS Domain: C. Risk Management
Credit Hours: 1

March
Make Technology Work For You: #EventTech, Social Media, Productivity & More!
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

April
The Art & Science of Post Event Survey Reporting
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

May
What’s the ROI of You?
CMP-IS Domain: E: Human Resources
Credit Hours: 1

June
How Positive Employee Engagement Impacts Positive Client Experiences
CMP-IS Domain: E: Human Resources
Credit Hours: 1

July
Convention Center Best Practices
CMP-IS Domain: H. Site Management
Credit Hours: 1

August
CSR – What’s New in CSR Programs
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

September
It’s not Mission Impossible – Sales to Services
CMP-IS Domain: F. Stakeholder Management
Credit Hours: 1

October
Comprehensive Client Services: CVB, Hotels, and Venues Working Together to Deliver Valuable, Measurable Services
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

November
Best Practices for Attendance Promotion Tools and Processes
CMP-IS Domain: I: Marketing
Credit Hours: 1

Want to take advantage of our Webinar package pricing?
Follow these simple steps:
1. Log in to the My ESPA Portal with your email address and password.
2. Click on the Online Store link in the left-hand menu.
3. Purchase either the “Full Year of Webinar Programming, “Half Year of Webinar Programming” or “Pick 3” package.
4. Once you have paid for your purchase, a discount code and receipt will be sent to you via email.
5. This code can then be used in lieu of payment for Webinar programs you choose to attend during the year.

*Please note ESPA’s policy regarding Continuing Education Credit:
All registered participants will earn a Continuing Education hour for this webinar. Continuing Education credits may be extended to up to 2 additional participants from a registered member’s location. For members inviting non-members to participate, please make sure they are aware that they must individually register with ESPA in order to receive Continuing Education credit.

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