ESPA’s Webinars – Virtual Education for Convention & Event Services Professionals

Continuing education opportunities all year

Each month, ESPA hosts a live Webinar featuring members and industry leaders delivering virtual education. Don’t let your ESPA education stop at the conclusion of the Annual Conference. From your own desk or conference room, schedule an hour to log in and learn – do it over lunch! Most of our programs offer 1 hour of approved continuing education credit.

So, get together with your co-workers and pack a lunch for these fun one-hour learning experiences. The cost is only $50.00 for members ($60 for non-members) and you can invite your whole department to join in.*


Attention Members: Attend multiple webinars at a discount!
ESPA is pleased to offer a Continuing Education Package that allows you to sign up for multiple Webinars at a discounted cost. Take advantage of this valuable year-long educational benefit of membership and earn CMP credit! Read more about signing up for a Continuing Education package.



Upcoming 2018 Webinars

Creating Event Experiences
Wednesday, February 15, 1:00pm ET
CMP Domain: Pending

Presenter: Amanda Bonvechio, CMP, CSEP, Director, Convention & Event Experience, Destination Cleveland

 Session Description: 

Whether you’re the host city, conference hotel, or convention center the common goal is to create memorable experiences for attendees beyond general sessions, breakout meetings and scheduled networking receptions. Meeting planners are now looking for ways to incorporate experiences and services that are authentic to a destination. To respond to this need, Destination Cleveland has created the Director of Convention & Event Experience position to spearhead new initiatives to enhance the convention visitor experience. Please tune into to hear from Amanda Bonvechio, CMP, CSEP,  to learn about the current initiatives she is implementing:

  • “We Are Cleveland” Volunteer Program
  • Food Truck Program
  • Arts Intervention
  • Airport Welcome Program


Past 2017 Webinars

New and Innovative Ways to Enhance the Meeting and Event Experience
CMP-IS Domain: C. Risk Management
Credit Hours: 1

Make Technology Work For You: #EventTech, Social Media, Productivity & More!
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

The Art & Science of Post Event Survey Reporting
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

What’s the ROI of You?
CMP-IS Domain: E: Human Resources
Credit Hours: 1

How Positive Employee Engagement Impacts Positive Client Experiences
CMP-IS Domain: E: Human Resources
Credit Hours: 1

Convention Center Best Practices
CMP-IS Domain: H. Site Management
Credit Hours: 1

CSR – What’s New in CSR Programs
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

It’s not Mission Impossible – Sales to Services
CMP-IS Domain: F. Stakeholder Management
Credit Hours: 1

Comprehensive Client Services: CVB, Hotels, and Venues Working Together to Deliver Valuable, Measurable Services
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

Best Practices for Attendance Promotion Tools and Processes
CMP-IS Domain: I: Marketing
Credit Hours: 1

Want to take advantage of our Webinar package pricing?
Follow these simple steps:
1. Log in to the My ESPA Portal with your email address and password.
2. Click on the Online Store link in the left-hand menu.
3. Purchase either the “Full Year of Webinar Programming, “Half Year of Webinar Programming” or “Pick 3” package.
4. Once you have paid for your purchase, a discount code and receipt will be sent to you via email.
5. This code can then be used in lieu of payment for Webinar programs you choose to attend during the year.

*Please note ESPA’s policy regarding Continuing Education Credit:
All registered participants will earn a Continuing Education hour for this webinar. Continuing Education credits may be extended to up to 2 additional participants from a registered member’s location. For members inviting non-members to participate, please make sure they are aware that they must individually register with ESPA in order to receive Continuing Education credit.


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