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Learn COVID-19 Protocol Best Practices Gleaned from ESPA’s Annual Conference

When it comes to executing a robust COVID-19 health and safety protocol regimen for an in-person meeting, what better group model than the annual meeting for the association that represents convention and event service professionals?

ESPA, the Event Service Professionals Association, held its 2022 Annual Conference January 21-23 in Kansas City, Missouri, after a two-year pandemic hiatus, and organizers knew that even though the gathering was relatively small, the fact that its members were on the front lines of communication and facilitation between meeting and event planners and facilities meant that the conference would be a protocol laboratory of sorts as the industry awakens.

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Need a Meeting Planning Stress-Buster? Tap Into an Event Service Prof

Tina Lynn Mercardo knows how to reduce stress on the job.

As a meeting planner for NAFA Fleet Management Association, she makes sure to leverage the expertise of an event service professional, or CSM (convention service manager), from the planning stages all the way to the event.

“I was less stressed every step of the way,” said Mercardo, about teaming up with a few event service professionals for a recent national conference in late August.

Event service professionals, who work at a hotel venue, convention center or CVB/DMO, may work quietly behind the scenes, but they can dramatically impact the outcome of an event. This has created a symbiotic relationship between meeting planners and service professionals.

Read More at Meetings Today.