ESPA LEADER PROGRAM
ESPA’s leadership program is for members at the associate director, director and VP level and is a forum for leaders in the service field to collaborate, share best practices and talk through challenges and solutions.
Leaders within our member organizations meet on a regular basis to discuss key topics for those leading services departments. A dedicated track is held at the Annual Conference. Recent topics have included:
- Demonstrating the value of services to your organization
- Goalsetting and budgeting
- Best practices and new services
- Leading through change & challenging times
If you are in a leadership position in event services, contact us to learn more about how ESPA can support you in your role.
Our Upcoming Meeting:
The Value Equation: Positioning Event Services as a Business Driver
A Leaders Discussion
Date: Tuesday, September 9, 2025 at 12:00pm ET
Credit: 1 hour
Domain: A: Strategic Planning
Join your fellow Event Services Leaders for a conversation about Event Services’ value and managing stakeholder perceptions.
For the first portion of the call, we will be joined by Shelly Green who will present a summary of her report on the ROI of Services. Shelly’s report brings together the plethora of data and feedback she learned from ESPA’s member leaders through our two ROI sessions.
Following this, we want to hear from you.
- What are your thoughts on the information in the Report?
- Is there anything that would be helpful to expand on or add to the Report
- How does your leadership currently feel about the measurable outcomes you are using locally for event services?
Come to the call prepared for an interactive discussion among Leaders. Please review ESPA’s current ROI of Event Services Guide as well as the new Report to formulate your thoughts and feedback.
Previous Leadership Calls:
Tuesday, July 1, 2025
Topic: Roundtables: Hot Topics for Event Services Leaders
Credit: 1 hour
Domain: A: Strategic Planning
Thursday, November 14, 2024
Topic: Thriving Through the Chaos: Reigniting Your Passion in an Overworked World
Thursday, September 26, 2024
Topic: C-Suite Insights: How to Establish and Showcase Your Services ROI
Credit: 1 hour
Domain: A: Strategic Planning
Tuesday, July 23, 2024
Topic: GenAI – Your New Favorite Intern
Credit: 1 hour
Domain: A: Strategic Planning
Tuesday, April 9, 2024
Topic: Roundtables: Hot Topics for Event Services Leaders
Credit: 1 hour
Domain: A: Strategic Planning
Tuesday, November 28, 2023
Topic: Leaders: New Service Strategies. What’s on tap for 2024?
Credit: 1 hour
Domain: E: Human Resources
Tuesday, September 19, 2023
Topic:Tips and Tricks for Empowered Leaders
Credit: 1 hour
Domain: E: Human Resources
Thursday, July 27, 2023
Topic: Fired-Up Culture
Credit: 1 hour
Domain: E: Human Resources
May 31, 2023
Topic: Topic: Cultivating Leaders: Planning for Future Success
Credit: 1 hour
Domain: E: Human Resources
March 21, 2023
Topic: Hot Topics that Keep Leaders Up at Night – ESPA Leadership Roundtables
Credit: 1 hour
Domain: A: Strategic Planning
November 29, 2022
Topic: Fired-Up! Culture
Domain: E: Human Resources
September 27, 2022
Topic: New Services Certification – Event Service Professional Certification (ESPC)
Domain: E: Human Resources
July 26, 2022
Topic: From Burnout to Better
Domain: N/A
June 14, 2022
Topic: Spring Cleaning for Services: How to go Back to the Basics
Domain: A: Strategic Planning
March 29, 2022
Topic: Leadership Roundtables: Best Practices for a Hybrid Work Model
Domain: A: Strategic Planning
November 30, 2021
Topic: The Evolution of Hiring and Onboarding
Domain: E: Human Resources
September 28, 2021
Topic: DEI – The Services Contribution
Domain: E: Human Resources
July 20, 2021
Topic: How to Elevate your Servicing Model with Intellectual Capital
Domain: A: Strategic Planning
May 25, 2021
Topic: Rebound – An ESPA Leadership Roundtable
Domain: A: Strategic Planning
March 30, 2021
Topic: Inspiring Women in Hospitality
Domain: A: Strategic Planning
October 20, 2020
Topic: Interactive Roundtable – Site Visits COVID-Style
Domain: A: Strategic Planning
September 22, 2020
Topic: Goalsetting and Budgeting for FY 2021
Domain: A: Strategic Planning
September 8, 2020
Topic: Post-COVID-19 Case Study: Orange Country Convention Center
Domain: A: Strategic Planning
August 25, 2020
Topic: Post-COVID-19 Case Study: Indianapolis
Domain:A: Strategic Planning
August 11, 2020
Topic: Marketing that Brings Meetings
Domain: I: Marketing
July 28, 2020
Topic: Leading Greatly In Challenging Times
Domain: E: Human Resources
July 14, 2020
Topic: Leading Through Change
Domain: E: Human Resources
June 30, 2020
Topic: Virtual Post COVID-19 Promotional Trips
Domain: H: Site Management
June 16, 2020
Topic: Virtual Site Tours
Domain: H: Site Management
June 2, 2020
Topic: In-Person Site Tours in a Post COVID-19 World
Domain:H: Site Management
May 19, 2020
Topic: Staff Moral
Domain: E: Human Resources
