Need a Meeting Planning Stress-Buster? Tap Into an Event Service Prof

Tina Lynn Mercardo knows how to reduce stress on the job.

As a meeting planner for NAFA Fleet Management Association, she makes sure to leverage the expertise of an event service professional, or CSM (convention service manager), from the planning stages all the way to the event.

“I was less stressed every step of the way,” said Mercardo, about teaming up with a few event service professionals for a recent national conference in late August.

Event service professionals, who work at a hotel venue, convention center or CVB/DMO, may work quietly behind the scenes, but they can dramatically impact the outcome of an event. This has created a symbiotic relationship between meeting planners and service professionals.

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