ESPA’s Webinars – Virtual Education for Convention & Event Services Professionals

Continuing education opportunities all year

Each month, ESPA hosts a live Webinar featuring members and industry leaders delivering virtual education. Don’t let your ESPA education stop at the conclusion of the Annual Conference. From your own desk or conference room, schedule an hour to log in and learn – do it over lunch! Most of our programs offer 1 hour of approved continuing education credit.

So, get together with your co-workers and pack a lunch for these fun one-hour learning experiences. The cost is only $50.00 for members ($60 for non-members) and you can invite your whole department to join in.*


Attention Members: Attend multiple webinars at a discount!
ESPA is pleased to offer a Continuing Education Package that allows you to sign up for multiple Webinars at a discounted cost. Take advantage of this valuable year-long educational benefit of membership and earn CMP credit! Read more about signing up for a Continuing Education package.



Upcoming 2018 Webinars

The CSM Experience: Five Perspectives to Help Take You to the Top
Wednesday, March 28, 1:00pm ET
CMP Domain: Pending


  • Denise Suttle, CMP, Assistant Director of Convention Services, Visit Albuquerque
  • Eric Blanc, CMP, Director of Sales, Marketing and Convention Services, Tampa Convention Center
  • Dawn Penfold, President, MeetingJobs
  • Erica Klein, Director of Certification, Events Industry Council
  • Paola Bowman, CMP, CMM, Convention Services Manager, Visit Fort Worth



  • Dominique Bonds, Guest Experience Director, Philadelphia Convention Center


 Session Description: 

Whether you are a new CSM or a veteran you will want to listen and learn from this panel of experts. This webinar promises to provide valuable insight on the attributes that are being sought in today’s hospitality job market. Learn about and skill development for each stage of your career and what distinctive expertise is needed in CVBs, hotels, convention centers and special venues. These industry experts will share their advice on the value of certifications, career progression, lessons learned through their experiences and important insight on understanding what employers are looking for in both candidates and for leadership roles.


Past 2018 Webinars

Creating Event Experiences
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

Past 2017 Webinars

New and Innovative Ways to Enhance the Meeting and Event Experience
CMP-IS Domain: C. Risk Management
Credit Hours: 1

Make Technology Work For You: #EventTech, Social Media, Productivity & More!
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

The Art & Science of Post Event Survey Reporting
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

What’s the ROI of You?
CMP-IS Domain: E: Human Resources
Credit Hours: 1

How Positive Employee Engagement Impacts Positive Client Experiences
CMP-IS Domain: E: Human Resources
Credit Hours: 1

Convention Center Best Practices
CMP-IS Domain: H. Site Management
Credit Hours: 1

CSR – What’s New in CSR Programs
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

It’s not Mission Impossible – Sales to Services
CMP-IS Domain: F. Stakeholder Management
Credit Hours: 1

Comprehensive Client Services: CVB, Hotels, and Venues Working Together to Deliver Valuable, Measurable Services
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

Best Practices for Attendance Promotion Tools and Processes
CMP-IS Domain: I: Marketing
Credit Hours: 1

Want to take advantage of our Webinar package pricing?
Follow these simple steps:
1. Log in to the My ESPA Portal with your email address and password.
2. Click on the Online Store link in the left-hand menu.
3. Purchase either the “Full Year of Webinar Programming, “Half Year of Webinar Programming” or “Pick 3” package.
4. Once you have paid for your purchase, a discount code and receipt will be sent to you via email.
5. This code can then be used in lieu of payment for Webinar programs you choose to attend during the year.

*Please note ESPA’s policy regarding Continuing Education Credit:
All registered participants will earn a Continuing Education hour for this webinar. Continuing Education credits may be extended to up to 2 additional participants from a registered member’s location. For members inviting non-members to participate, please make sure they are aware that they must individually register with ESPA in order to receive Continuing Education credit.


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