ESPA Releases Recovery Roadmap
Amid the COVID-19 pandemic, event planners and convention service managers (CSMs) have had to adapt quickly, and the Event Service Professionals Association (ESPA) has stood ready to help. As face-to-face meetings return, collaboration between planners and CSMs will be critical as in-person meetings resume.
In light of this, ESPA has designed the COVID-19 Services Recovery Roadmap: A Guide for Event Service Professionals to help CSMs navigate the new landscape with their meeting planner clients. The guide identifies new and changing services that CSMs from hotels, convention and conference centers, as well as convention and visitors bureaus (CVBs), will need to consider.