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Webinars

ESPA’s Webinars – Virtual Education for Convention & Event Services Professionals

Continuing education opportunities all year

Each month, ESPA hosts a live Webinar featuring members and industry leaders delivering virtual education. Don’t let your ESPA education stop at the conclusion of the Annual Conference. From your own desk or conference room, schedule an hour to log in and learn – do it over lunch! Most of our programs offer 1 hour of approved continuing education credit.

Our Upcoming Webinar:
Diversity and Inclusion within the Business Events Industry: It’s a Movement not a Moment

Date: Thursday, August 20th 2020
Time: 1:00pm ET
CMP Domain: E: Human Resources

Fee: To support, encourage and educate CSMs during this challenging time, this webinar will be offered complimentary to ESPA members and non-members. Please share this with your colleagues that may be interested in joining us.

Panelists:

  • Greg DeShields, Executive Director, PHL Diversity
  • Lora McKnight, COO & VP Programs and Services, Vibrant Pittsburgh
  • John Kendrick, VP and Managing Director, Conference Systems, Inc, and Executive Sponsor of PSAV’s Black and
    African American Business Resource Group

Session Description: 

This panel will explore how the event services professional can be of service to event organizers while supporting our local
minority communities – all with the goal of creating more diverse and inclusive meetings in our destinations. You will hear
from a panel of experts and gain insights and actionable take-aways for making positive changes within your organization.

Learning Outcomes:

  • As Service Professionals, we want to ensure planners are aware of diverse and inclusive opportunities in our communities to align with their meeting objectives.
  • As Service Professionals, how we can influence our organizations to ensure they are creating environments of diversity and inclusion?
  • As an industry, learn to share our advocacy in support of diversity and inclusion.


Attention Members:
Attend multiple webinars at a discount!

ESPA is pleased to offer a Continuing Education Package that allows you to sign up for multiple Webinars at a discounted cost. Take advantage of this valuable year-long educational benefit of membership and earn CMP credit! Read more about signing up for a Continuing Education package.

 

Past 2020 Webinars

July
Q&A with Meeting Planners
CMP-IS Domain: B: Project Management
Credit Hours: 1

June
Positive Partnerships: How to Manage Stressed Out Clients for Successful Events, Relationships and 5-Star Reviews!
CMP Domain: F. Stakeholder Management
Credit Hours: 1

May
Convention Services After the COVID-19 Crisis – Venue and CVB Perspective
CMP Domain: C. Risk Management
Credit Hours: 1.5

Convention Services After the COVID-19 Crisis – Meeting Planners Perspective
CMP Domain: C. Risk Management
Credit Hours: 1.5

April
Remote Team Management Tools and Tips

March
“WELCOME” – Creating LGBT Friendly Experiences
CMP Domain: A. Strategic Planning
Credit Hours: 1

February
Event Service Professionals, Learn How to Get What You Want!
CMP Domain: E. Human Resources
Credit Hours: 1

Past 2019 Webinars

November
What if You Changed One Thing?
CMP Domain: C. Risk Management
Credit Hours: 1

October
Crisis Planning for Sporting Events
CMP Domain: C. Risk Management
Credit Hours: 1

September
Deep Dive into #EventTech
CMP Domain: A. Strategic Planning
Credit Hours: 1

August
Human Trafficking: Raising Awareness in the Meetings Industry
CMP Domain: A. Strategic Planning
Credit Hours: 1

July
Q&A With Planners
CMP Domain: A. Strategic Planning
Credit Hours: 1

June
Taking Action: The Impact of Homelessness on the Meetings Industry
CMP Domain: A. Strategic Planning
Credit Hours: 1

May
From Distracted to Productive
CMP Domain: A. Strategic Planning
Credit Hours: 1

April
A Planner’s Perspective to City Wides
CMP Domain: A. Strategic Planning
Credit Hours: 1

March
The Making of a Green City—Kansas City a Case Study!
CMP Domain: A. Strategic Planning
Credit Hours: 1

February
Boundaries and Telling Clients “NO”
CMP Domain: F. Stakeholder Management
Credit Hours: 1

Past 2018 Webinars

November

Best Practices for Managing City and Mini Wides
CMP Domain: Pending
Credit Hours: 1

October
Sports Services that are Sure to Impress
CMP Domain: A. Strategic Planning

Credit Hours: 1

September
How to Use Social Media to Strategically Engage and Delight Event Participants
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

August
Effective Practices for Volunteer Management Success!
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

July
Q&A with the Meeting Planners
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

June
When Disaster Strikes
CMP-IS Domain: C. Risk Management
Credit Hours: 1

May
Overcoming Challenges: The Critical Elements for Success
CMP-IS Domain: B: Project Management
Credit Hours: 1

April
Sustainability – A Community Partnership
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

March
The CSM Experience: Five Perspectives to Help Take You to the Top
CMP-IS Domain: E: Human Resources
Credit Hours: 1

February
Creating Event Experiences
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

Past 2017 Webinars

February
New and Innovative Ways to Enhance the Meeting and Event Experience
CMP-IS Domain: C. Risk Management
Credit Hours: 1

March
Make Technology Work For You: #EventTech, Social Media, Productivity & More!
CMP-IS Domain: G. Meeting or Event Design
Credit Hours: 1

April
The Art & Science of Post Event Survey Reporting
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

May
What’s the ROI of You?
CMP-IS Domain: E: Human Resources
Credit Hours: 1

June
How Positive Employee Engagement Impacts Positive Client Experiences
CMP-IS Domain: E: Human Resources
Credit Hours: 1

July
Convention Center Best Practices
CMP-IS Domain: H. Site Management
Credit Hours: 1

August
CSR – What’s New in CSR Programs
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

September
It’s not Mission Impossible – Sales to Services
CMP-IS Domain: F. Stakeholder Management
Credit Hours: 1

October
Comprehensive Client Services: CVB, Hotels, and Venues Working Together to Deliver Valuable, Measurable Services
CMP-IS Domain: A. Strategic Planning
Credit Hours: 1

November
Best Practices for Attendance Promotion Tools and Processes
CMP-IS Domain: I: Marketing
Credit Hours: 1

Want to take advantage of our Webinar package pricing?
Follow these simple steps:
1. Log in to the My ESPA Portal with your email address and password.
2. Click on the Online Store link in the left-hand menu.
3. Purchase either the “Full Year of Webinar Programming, “Half Year of Webinar Programming” or “Pick 3” package.
4. Once you have paid for your purchase, a discount code and receipt will be sent to you via email.
5. This code can then be used in lieu of payment for Webinar programs you choose to attend during the year.

*Please note ESPA’s policy regarding Continuing Education Credit:
All registered participants will earn a Continuing Education hour for this webinar. Continuing Education credits may be extended to up to 2 additional participants from a registered member’s location. For members inviting non-members to participate, please make sure they are aware that they must individually register with ESPA in order to receive Continuing Education credit.

 

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