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You Need Event Service Profs More Than Ever. Here’s Why
We put out fires, adjust on the fly and juggle multiple items at a time. We are trusted partners with meeting planners,…

7 Ways CSMs Can Help Planners as the Meetings Industry Reboots
The COVID-19 pandemic has reminded us that change is the only constant. Ask a meeting planner. In a little more than a…

ESPA Leader Julie Brakenbury Details the Role of Event Service Profs in the Recovery
Event service professionals, who facilitate meetings and conventions as a liaison between facilities, destinations and meeting planners, have taken it on the…

The Role of Event Service Professional Evolves During Recovery
Like most meeting planners, Diane Haggerty, CMP, has questions about her first event that will include in-person attendees during the COVID-19 pandemic….

ESPA Welcomes New President and Board Members, Honors Leaders
Event Service Professionals Association (ESPA) has welcomed Julie Brakenbury, CGSP, as its new president. Brakenbury is director of destination services for Greater…

4 Steal-Worthy Strategies from One Association’s Virtual Conference
The pressure is on when you’re planning a conference for event professionals. So when the Event Service Professionals Association (ESPA)—a 33-year-old association…

A COVID-19 Convention Services Roadmap to Recovery
ESPA’s Paola Bowman, destination services manager for the Arlington CVB, and Jamie Huckleberry, director, event services for Pittsburgh’s David L. Lawrence Convention…

ESPA Releases Recovery Roadmap
Amid the COVID-19 pandemic, event planners and convention service managers (CSMs) have had to adapt quickly, and the Event Service Professionals Association…

4 Pre-Event Communication Strategies for Meeting Planners in the Pandemic Era
Communication with attendees has always been key. In the era of the COVID-19 pandemic, however, clear communication prior to an event is…

New Design & Cost Considerations for Meetings
Virtual events rule the meetings world at the moment, but that will change as face-to-face gatherings return—likely in a hybrid capacity for…