What’s Next?
Upcoming Webinar:
Beyond the Hand-Off: Building Strategic Partnerships That Elevate the Event Experience
Date: Wednesday, July 1, 2026
Virtual Roundtable:
Hotel & Special Events Venue Virtual Roundtable
Date: Thursday, July 9, 2026
ESPA’s Webinars & Virtual Roundtables
Virtual Education for Event Services Professionals
Each month, ESPA hosts a live Webinar featuring members and industry leaders delivering virtual education. Don’t let your ESPA education stop at the conclusion of the Annual Conference. From your own desk or conference room, schedule an hour to log in and learn – do it over lunch!
Most of our programs offer 1 hour of approved continuing education credit.
Beyond the Hand-Off
Building Strategic Partnerships That Elevate the Event Experience
Panelists
as of 10/05/2025Panelists coming soon!
Stefanie Hassan
Executive Vice President of Sales
Cohera
Stefanie Hassan
Executive Vice President of Sales
Cohera
Beyond the Hand-Off: Building Strategic Partnerships That Elevate the Event Experience
Extraordinary events don't happen in silos, they are the result of strong partnerships among DMOs, DMCs, hotels, convention centers, event services professionals, and planners. Join this interactive panel discussion as industry experts share how collaboration, communication, and shared goals can enhance attendee experiences, streamline event execution, and deliver greater value for clients. Through real-world examples and practical insights, attendees will learn strategies for building stronger partnerships that drive successful event outcomes.
Learning Objectives
- After participating in this session, attendees will be able to:
- Identify the unique roles and contributions of DMOs, DMCs, hotels, convention centers, and planners throughout the event lifecycle.
- Apply stakeholder management strategies that strengthen communication, alignment, and collaboration among event partners.
- Leverage destination expertise and local resources to enhance event design and attendee experiences.
- Implement partnership best practices that improve operational efficiency and contribute to successful event outcomes.
Panelists: (as of 6/16/2026):
Stefanie Hassan
Executive Vice President of Sales
Cohera
Details:
- Date: Wednesday, July 1, 2026
- Time: 1:00pm ET
- ESPC Approved: 1 Hour
- CMP Domain: Stakeholder Management
Our Quarterly Hotel & Convention Center Virtual Roundtables will return in 2026.
Missed them in 2025? Topics included:
Accessibility
Guest Experiences
Staffing
Collaboration and Communication
Event and Operations Challenges
ESPA 2026 Virtual Roundtables
ESPA’s virtual roundtables are an opportunity to connect with peers, exchange ideas, and talk through real-world challenges in a collaborative setting. This facilitated conversation is designed to be interactive and bring together professionals to share experiences, ask questions, and explore solutions around today’s key operational and logistical priorities.
Who Should Join: Convention Center Event Service Managers
- Date: Wednesday, May 6, 2026
- Time: 1:00pm ET
- ESPC Approved: 1 Hour
- CMP Domain: Site Management
Topics will include:
- What operational improvements have had the biggest impact on client and attendee satisfaction in recent years?
- How can Convention Centers streamline communication between event organizers, vendors and internal departments to reduce day-of friction?
Who Should Join: Hotel & Special Event Venue Service Managers
- Date: Thursday, July 9, 2026
- Time: 1:00pm ET
- ESPC Approved: 1 Hour
- CMP Domain: Strategic Planning
Topics will include:
- How do we stop focusing on the “rules” and focus on hospitality?
- What are your best practices for a smooth turnover process from Sales to CS?
Who Should Join: Convention Center Service Managers
- Date: Thursday, July 21, 2026
- Time: 1:00pm ET
- ESPC Approved: 1 Hour
- CMP Domain: Strategic Planning
Topics will include:
- What new approaches are convention centers using to manage large-scale events while maintaining safety, security, and efficiency?
- Has there been a need to increase security in their cities or limit presence due to safety concerns?
Upcoming Calls in 2026:
- Tuesday, September 1st @ 1:00pm – Convention Center Virtual Roundtable
- Tuesday, September 22nd @ 1:00pm – Hotel & Special Event Venue Service Managers
- Wednesday, November 4th @ 1:00pm – Hotel & Special Event Venue Service Managers
Earn CE credits with ESPA Webinars!
The Event Service Professionals Association (ESPA) education is qualified for ESPC (Event Service Professional Certification) and ESPA is also a CMP Preferred Provider. All LIVE webinar attendees will receive CE credit. Webinars identified with the CMP Preferred Provider logo meet the requirements to receive continuing education credit for the Certified Meeting Professional (CMP) credential. The use of the CMP Preferred Provider Course logo is not an endorsement by the Events Industry Council of the quality of the session.
How do I receive CE credits?
ESPC and CMP Credits earned though ESPA can be accessed through their ESPA Profile in the portal. For CMP, your attendance will also be uploaded to EIC (after EIC pre-approves the webinar) with the email tied to your webinar registration. If your email does not match, you must contact EIC directly. Note: This process can take up to 6-8 weeks after the live webinar date for it to appear on your EIC profile. If you can’t wait, you can always self-report at any time using your registration confirmation email.
For more information about the CMP credential or CMP Preferred Provider Program,
please visit: www.EventsCouncil.org
*Please note ESPA’s policy regarding Continuing Education Credit:
All registered participants will earn a Continuing Education hour for this webinar. Continuing Education credits may be extended to up to 2 additional participants from a registered member’s location. For members inviting non-members to participate, please make sure they are aware that they must individually register with ESPA in order to receive Continuing Education credit.
Attention Members:
Attend multiple webinars at a discount!
ESPA is pleased to offer a Continuing Education Package that allows you to sign up for multiple Webinars at a discounted cost. Take advantage of this valuable year-long educational benefit of membership and earn ESPC and CMP credit!
- 10 Webinars (a full year of programs) for $400 – saving you $100
- 5 Webinars (a half year of programming) for $175 – saving you $75
- Pick 3 (buy 2 Webinars, get 1 free) for $100 – saving you $50
