What’s Next?
Upcoming Webinar:
Different Minds, Better Experiences: Creating Neuroinclusive Events, Experiences & Destinations
Date: Wednesday, September 23, 2026
Virtual Roundtable:
Hotel & Special Venue Virtual Roundtable
Date: Tuesday, September 22, 2026
ESPA’s Webinars & Virtual Roundtables
Virtual Education for Event Services Professionals
Each month, ESPA hosts a live Webinar featuring members and industry leaders delivering virtual education. Don’t let your ESPA education stop at the conclusion of the Annual Conference. From your own desk or conference room, schedule an hour to log in and learn – do it over lunch!
Most of our programs offer 1 hour of approved continuing education credit.


Different Minds, Better Experiences:
Creating Neuroinclusive Events, Experiences & Destinations
Panelists
as of 10/05/2025Panelists coming soon!
Different Minds, Better Experiences: Creating Neuroinclusive Events, Experiences & Destinations
Creating truly inclusive events means considering how neurodivergent attendees experience every part of the journey, from pre-arrival communication and transportation to hotels, venues, meeting spaces, and destination activities
This webinar will explore practical ways Event Service Professionals can reduce sensory and cognitive barriers, create greater choice and predictability, and build more welcoming experiences for all attendees. Industry experts will share actionable strategies that CVBs, hotels, convention centers, venues, and partners can implement with both simple operational changes and broader accessibility initiatives.
Learning Objectives
- After participating in this session, attendees will be able to:
- Recognize sensory, cognitive, and communication barriers neurodivergent attendees may experience throughout the event journey. .
- Apply practical neuroinclusive strategies to event environments, communications, services, and attendee touchpoints.
- Collaborate with venues, hotels, destinations, and partners to create more consistent and inclusive attendee experiences.
Panelists:
Comming Soon!
Lindsay Clapp, CMP, CGSP
Food Shows & Event Manager
Merchants Distributors, Inc (MDI)
Sherry Fadool
Executive Director
Triangle Volleyball
Lauren Leake
Meetings, Events & Logistics Manager
American College of Cardiology
Details:
- Date: Wednesday, September 23, 2026
- Time: 1:00pm ET
- ESPC Approved: 1 Hour
- CMP Domain: Event Design
Our Quarterly Hotel & Convention Center Virtual Roundtables will return in 2026.
Missed them in 2025? Topics included:
Accessibility
Guest Experiences
Staffing
Collaboration and Communication
Event and Operations Challenges
ESPA 2026 Virtual Roundtables
ESPA’s virtual roundtables are an opportunity to connect with peers, exchange ideas, and talk through real-world challenges in a collaborative setting. This facilitated conversation is designed to be interactive and bring together professionals to share experiences, ask questions, and explore solutions around today’s key operational and logistical priorities.
Who Should Join: Hotel & Special Event Venue Service Managers
- Date: Thursday, July 9, 2026
- Time: 1:00pm ET
- ESPC Approved: 1 Hour
- CMP Domain: Strategic Planning
Topics will include:
- How do we stop focusing on the “rules” and focus on hospitality?
- What are your best practices for a smooth turnover process from Sales to CS?
Who Should Join: Hotel and Special Event Venue Service Managers
- Date: Tuesday, September 22, 2026
- Time: 1:00pm ET
- ESPC Approved: 1 Hour
- CMP Domain: Strategic Planning
Topics will include:
- Doing More with Less - Event Manager Workload and Burnout. How are you working smarter?
- When Does "Yes" Stop Being Good Hospitality? What are you finally comfortable saying no to?
Upcoming Calls in 2026:
- Tuesday, September 22nd @ 1:00pm – Hotel & Special Event Venue Service Managers
- Wednesday, November 4th @ 1:00pm – Hotel & Special Event Venue Service Managers
Earn CE credits with ESPA Webinars!
The Event Service Professionals Association (ESPA) education is qualified for ESPC (Event Service Professional Certification) and ESPA is also a CMP Preferred Provider. All LIVE webinar attendees will receive CE credit. Webinars identified with the CMP Preferred Provider logo meet the requirements to receive continuing education credit for the Certified Meeting Professional (CMP) credential. The use of the CMP Preferred Provider Course logo is not an endorsement by the Events Industry Council of the quality of the session.
How do I receive CE credits?
ESPC and CMP Credits earned though ESPA can be accessed through their ESPA Profile in the portal. For CMP, your attendance will also be uploaded to EIC (after EIC pre-approves the webinar) with the email tied to your webinar registration. If your email does not match, you must contact EIC directly. Note: This process can take up to 6-8 weeks after the live webinar date for it to appear on your EIC profile. If you can’t wait, you can always self-report at any time using your registration confirmation email.
For more information about the CMP credential or CMP Preferred Provider Program,
please visit: www.EventsCouncil.org
*Please note ESPA’s policy regarding Continuing Education Credit:
All registered participants will earn a Continuing Education hour for this webinar. Continuing Education credits may be extended to up to 2 additional participants from a registered member’s location. For members inviting non-members to participate, please make sure they are aware that they must individually register with ESPA in order to receive Continuing Education credit.
Attention Members:
Attend multiple webinars at a discount!
ESPA is pleased to offer a Continuing Education Package that allows you to sign up for multiple Webinars at a discounted cost. Take advantage of this valuable year-long educational benefit of membership and earn ESPC and CMP credit!
- 10 Webinars (a full year of programs) for $400 – saving you $100
- 5 Webinars (a half year of programming) for $175 – saving you $75
- Pick 3 (buy 2 Webinars, get 1 free) for $100 – saving you $50


