Event Service Professionals Association
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In the News

ESPA is featured in the following industry publications. Help spread the word about ESPA! Pass the articles along to your Colleagues, Directors or General Managers!

Event Service: A View from the Top
By Paul Ruby, CMP

2015 CSMs of the Year
Successful Meetings magazine

One-on One: A Passion for Service
Meeting Mentor Magazine

Taking the Planner/CSM to the Next Level Service Managers Provide Invaluable Services
Hotel Executive

The New Face of Meeting
5 Trends From the Event Service Manager's Perspective

By Denise Suttle, CMP

Responsible Meetings – How to Go from Green to Greener
Association Conventions & Facilities, March 2015

Risk Management – Suppliers Save the Day
Successful Meetings, April 2015

People on the Move: Denise Suttle and Kathy Denkenberger
PCMA E-newsletter, February 2015

Albuquerque CVB's Denise Suttle Named 2015 ESPA President
Exhibitor, February 2015

Event Service Professionals Association Names 2015 Board
Successful Meetings, February 2015

ESPA Elects New President at Annual Conference
Themeetingmagazines.com, February 2015

Continuing Education a Key Component of Event Service Professionals Association Conference
Smart Meetings, December 2014

ESPA Annual Conference Attendance Up by 10 Percent
Association Conventions and Facilities, December 2014

Event Service Managers Roles Has An Impact On Sales
Hotel Executive, November 2014

Tap Into an Event Service Professional’s Expertise
Smart Meetings, November 2014

CSMs Greatly Influence Booking Decisions, Say Planners
Corporate & Incentive Travel, November 2014

CSMs Greatly Influence Booking Decisions, Say Planners
Association Conventions and Facilities, November 2014

Survey: Repeat Group Business Hinges on Convention Services Manager
Successful Meetings, November 2014

Quality of Convention Services Key to Rebooking
Smart Meetings, November 2014

How CSMs Can Help Drive Higher ROI for Hotel Executives Looking to Grow Their Event/Meeting Business
Hotel Business Review, November 2014

ESPA Survey Reveals Convention Services Holds Key to Repeat Group Business
Press Release, October 2014

CSM of the Year

Successful Meetings, March 2014

ESPA Award Winners
March 2014

Industry Award Winners
Successful Meetings, March 2014

Julie Pingston Named ESPA President
The Meetings Magazines.com (Corporate Incentive & Travel, Association Conventions & Facilities), February 2014

ESPA Conference Shapshot!
USAE, February 2014

ESPA Achieves Highest Conference Attendance in the Last Six Years
Exhibitor, February 2014

ESPA Annual Conference 2014
Smart Meetings, January 2014

Go the Distance with ESPA
CMP Today Newsletter, November 2013

ESPA Conference Advertising Spotlight
4th Quarter 2013

Q&A With Bob Desautels, CMP
Collaborate, June/July 2013

ESPA Awards Student and Services Professionals for Dedication to the Event Services Industry
ENN – Exhibitor News Network, April 2013

ESPA Awards Student and Services Professionals for Dedication to the Event Services Industry
April 4, 2013

ESPA Awards Student and Services Professionals for Their Dedication to the Event Services Industry
Press Release, April 2013

ESPA Records Best Conference Attendance in Four Years
USAE, March 2013

ESPA Annual Conference
Connect, March 2013

ESPA Installs New President
Association Conventions and Facilities, February 2013

ESPA Achieves Highest Annual Conference Attendance in the Last Four Years
Press Release, February 2013

2012 Convention Services Managers of the Year
Successful Meetings, January 2013

Collaborating with Convention Services
Meetings and Conventions, January 2013

ESPA to Applaud EMs and CSMs, the Superstars of Service, on September 20
Press Release, July 2012

ESPA Annual Conference
Connect, March-April 2012

San Antonio CVB's Casandra Matej Receives ESPA Award
Association Convention & Facilities, March 2012

ESPA Honors Executive Casandra Matej of the San Antonio CVB with 2011
Executive Excellence Award this week @ PCMA, March 2012

ESPA Celebrates New Brand, Elects Dvorak New President
Corporate & Incentive Travel, February 2012

ESPA Launches New Brand at Annual Conference, Elects New President
ENN, February 2012

Meetings Industry Associations in Flux
Meetings and Conventions, February 2012

CSM of the Year
Successful Meetings, February 2012

ESPA Gearing up for First Annual under New Branding
USAE, December 2011

News In Brief: Association News
Association Trends, November 2011

Association Update: The Event Service Professionals (ESPA) formerly ACOM
USAE, November 2011

ESPA Annual Conference Sets Sail with New Educational Additions
Press Release, November 2011

ACOM Rebrands to Further Adapt to Meetings Industry Evolution
Ignite, October 2011

ACOM Becomes Event Service Professionals Association
Successful Meetings, October 2011

ACOM Rebrands As Event Service Professionals Association
Association Convention & Facilities, October 2011

ACOM Rebrands as Event Service Professionals Assn
USAE, October 2011

Meetings Industry Associations Change Names
MeetingsNet, October 2011

ACOM Rebrands to Further Adapt to Meetings Industry Evolution
Press Release, September 2011

Utilizing Convention Services Managers During the Sales Process
HotelExecutive.com, September 25-October 1, 2011

What Planners Need from a CVB

Successful Meetings, September 2011

ACOM Plans Expansion of National Celebrate Services Day
MeetingsNet Extra, July 19, 2011

ACOM Shoots for Bigger National Celebrate Services Day
MeetingsNet, July 18, 2011

ACOM Members to Celebrate the Art of Convention Services on August 25
Ignitemag.ca, July 18, 2011

The Art of Developing Client Relationships
HotelExecutive.com, July 10-16, 2011

A Meeting About Meetings
Smart Meetings, June 2011

ACOM to Celebrate Convention Services
Successful Meetings, May 2011

ACOM Members to Celebrate the Art of Convention Services
Exhibit City News, May 2011

How the Meetings Industry Has Become More Paperless, Less Wasteful and More Efficient
HotelExecutive.com, May 2011

Six Ways to Integrate Social Media
HotelExecutive.com, February-March 2011

ACOM in Photos!
Connect, March 2011

ACOM Names New President
Successful Meetings, March 2011

Blanc Named New ACOM President
Association Conventions & Facilities, February / March 2011

2010’s Best Convention Services Managers
Successful Meetings, February 2011

2011 Convention Center Stage
Connect, January 2011

ACOM Honors Group Services Manager, Student
Exhibit City News, January 2011

ACOM Conference Attendees Hit the Jackpot
Exhibit City News, January 2011

ACOM Honors Group Services Manager, Student
Exhibit City News, January 2011

ACOM Awards Group Services Manager and San Diego State University Student with Industry Honors
Press Release, January 2011

Emergency Planning: Responding to Emergency with Urgency
HotelExecutive.com, December 2010

ACOM Hopes Vegas, PCMA Tie-In Will Draw Crowd to Conference
USAE, November 2010

ACOM Annual Conference Hits the Jackpot with Convention Services
Exhibit City News, November 2010

ACOM Continues to Support Convention Services with Awards Programs
Press Release, October 2010

ACOM Observes First National Celebrate Services Day
Successful Meetings, September 2010

ACOM Celebrates Inaugural National Celebrate Services Day with Nearly 30 Events
Press Release, September 2010

Housing Technology: Ensure a Smoother Process for Your Client
Hotel Executive, August 2010

Convention Service Managers Take the Stage
Exhibit City News, June 2010

ACOM Wants to Celebrate Service Managers
USAE, June 2010

Convention Service Managers Take Center Stage for ACOM's National Celebrate Services Day
Association Trends, June 2010

Convention Services Managers Take Center Stage for ACOM's National Celebrate Services Day
Press Release, June 2010

CMP’s Global Reach: Committing to the Advancement of the Profession
Hotel Executive, February 19, 2010

ACOM Annual Conference Helps Attendees Overcome Recession Blues
Midwest Meetings, February 4, 2010

ACOM Annual Conference Helps Attendees Overcome Recession Blues
Press Release, February 3, 2010

And the CSM of the Year Award Goes To…
Successful Meetings, February 2010

ACOM Awards Student with Conference Scholarship
USAE, January 5, 2010

ACOM Awards Third Annual Conference Scholarship
Exhibit City News, January 4, 2010

ACOM Awards University of Alabama Student With 3rd Annual Donald S. Freeman, Jr. ACOM Conference Scholarship
Press Release, December 12, 2009

People on the Move: Amanda Tess Bonvechio
Tradeshow Week, December 7, 2009

Amanda Tess Bonvechio Receives First Annual William H. Just Memorial Award
Press Release, November 17, 2009

Capitalizing on Festivals: Five Effective Tips for Boosting Your Attendees
Hotel Executive, November 16, 2009

ACOM Previews 2010 Conference
Association Conventions & Facilities, October/November 2009

ACOM's 2010 Meeting to Focus on Economy
Successful Meetings online - October 15, 2009

ACOM Adapts to Changing Industry with New Annual Conference Features
October 2009

Successful Meetings: The Value of Working with Your CVB
Hotel Executive, September 2009

ACOM Debuts New Memorial Award, Launches Scholarship Program
Meeting News, September 2009

ACOM Launches Third Annual Student Scholarship Program and New Memorial Award
September 2009

Convention Center in Fest Biz
Associated Press, August 2009

Five Ways to Utilize Bureau CSMs for Your Hotel Conventions
Hotel Executive, July 2009

ACOM Holds Summer Education Conference in Las Vegas
Reprinted with permission from USAE, June 2009

Organizations & Associations: Association for Convention Operations Management (ACOM)
Reprinted with permission from Missouri Meetings, Summer 2009

ACOM “Bets On Service” at its 2009 Summer Education Conference in Las Vegas June 14-16
May 2009

CSM of the Year
Successful Meetings, March 2009

Tassler Named New ACOM President
Association & Convention Facilities, February- March 2009

A Synergy for Successful Meetings: Meeting Planners and Convention Service Managers
Hotel Executive, March 2009

ACOM Honors Founder William Just with Memorial Award
Successful Meetings Magazine, February 2009

ACOM Establishes Memorial Award in Honor of Founder William Just
February 2009

ACOM Holds 21st Annual Conference in New Orleans
USAE, February 2009

Impressions
One+ MPI Magazine, February 2009

Volunteering + Tourism: A New Formula for Service
Hotel Executive, December 2008

ACOM Founder, William H. Just, Remembered as a Leader in the Convention Services Community
December 2008

The Crescent City to Host ACOM Annual Conference
Corporate & Incentive Travel, November 2008

Annual Conference
USAE, October 28, 2008

Crisis Management: Are We Safer Today?
Hotel Executive – October 15, 2008

ACOM Launches Second Convention Services Scholarship Program
Association Conventions & Facilities, August/September 2008

"Huddle Up": The Big Show Demands Big Preparation
Hotel Executive – June 4, 2008

Returning the Environment to Green: Putting Green Practices into Action
Hotel Executive – April 16, 2008

The 30th Annual Convention Services Manager of the Year Award
Successful Meetings – March 2008

Michigan Meetings & Events Hall of Fame
March 2008

Event Gives Rockford Woman a Chance to Bloom
Rockford Register Star – March 19, 2008

Tina Stark Named ACOM President
Salt Lake Tribune – February 1, 2008

San Diego Student Named First Recipient of the Donald S. Freeman, Jr. ACOM Conference Scholarship
January 7, 2008

ACOM Holds 20th Anniversary Conference in Seattle
January 22, 2008

ACOM, PCMA: Two Industry Conventions Hit Seattle This Week
Exhibit City News – January 2008

ACOM Celebrates 20 Years
PCMA Daily – January 14, 2008

ACOM Turns 20!
Successful Meetings – January 2008

ACOM Announces Convention Services Scholarship Program
Donald S. Freeman, Jr. ACOM Conference Scholarship: “Supporting Continued Excellence in Convention Services”

Association for Convention Operations Management Turns 20!
Announcement for 2008 Conference in Seattle – October 1, 2007

APEX: A Playbook for the Meetings Industry
Hotel Executive – September 19, 2007

Vote for the Convention Services Manager of the Year
Meetings News – September 10, 2007

Conference Presentations: Higher Technology, Higher Expectations
Hotel Executive – June 18, 2007

ACOM's Summer Conference Targets Valuing Customers and Green Meetings
June 7-9 Meeting in Las Vegas Attended by Near Record Number of Service Professionals

Coffee With...Norman Ford (ACOM Authored article)
Meetings & Conventions - May 2007

CMP - What is it? Why Should You have it?
The inside story on the value of obtaining this prestigious designation (ACOM
Authored article)

Hotel Business Review

ACOM ELECTS NORMAN FORD 2007 PRESIDENT
The Association for Convention Operations Management (ACOM) recently announced its 2007 Board.

The 29th Annual Convention Service Manager of the Year Award
Successful Meetings - February 2007

At ACOM's Annual Conference, Attendees Have the Last Laugh (ACOM Authored article)
PCMA Daily 1 - January 8, 2007

MANAGING HOUSING NUMBERS, THIRD PARTY PLANNERS AND NEW PROMOTIONAL MATERIAL HIGHLIGHT PANEL DISCUSSIONS AT ACOM'S 19TH ANNUAL CONFERENCE IN TORONTO, CANADA
January 7, 2007, marked the end of the first three-day annual conference hosted by the Association for Convention Operations Management (ACOM) that was held outside the United States.

ACOM 50% AHEAD OF TREND FOR 2007 CONFERENCE REGISTRATION
Organizers for the Association for Convention Operations Management (ACOM) report a 50% increase in its conference registration trend as compared to last year's conference attendance.

How Unique is Your Venue? (ACOM Authored article)
Hotel Business Review

Selling Your Venue's Uniqueness (ACOM Authored article)
Hotel Business Review

ACOM TAKES ITS 19th ANNUAL CONFERENCE INTERNATIONAL
Toronto, Canada to play host to ACOM's 2007 Meeting; Its first outside the U.S.

ACOM LENDS EXPERTISE ON CONVENTION OPERATIONS IN NEW EDITION OF PROFESSIONAL MEETING MANAGEMENT
As one of the leading associations providing resources and opportunities for professionals in the event management industry, ACOM, the Association for Convention Operations Management, has authored a chapter entitled: "Convention Services Manager" in the fifth edition of Professional Meeting Management.

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