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Heard it from Planner Kari Ziblut, CMP, Sr. Meeting & Event Planner, Office of the Sr. Vice Chancellor, University of Kansas Medical Center

Q: What key attributes, qualities or skills are you looking for in your Event Services Representative?
A: I’ve always said the best service partners are those who have a very strong operations background. And I mean everything from the bell stand to the banquet kitchen. The reason this is so important is that I don’t want to be offered some amazing, blow my attendees away, service only to have it not happen as planned, if at all because you couldn’t pull it off. Like this example – you have got to know exactly how you’re going to pull off an “all hands on deck” ballroom turn in your sleep or things will go very badly very quickly.

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