ESPA in the Press, Smart Meetings: Three Award Winning Event Managers Share their Secrets of Success
Meeting planners often possess a superhuman command of details. Even so, they rely on others. A major assist can come from event services managers.
A venue’s event manager—either through brilliance or blunder—can dictate whether a planner’s event succeeds or fails. A recent survey of meeting planners found that 71 percent said event services “greatly affected” their decision to rebook a city or property.
So what makes an event manager great?
Paul Ruby, CMP and president of Event Services Professionals Association in Princeton Junction, New Jersey, tried to find the answer. He listened to award-winning event managers to find out what they think. You can check out the full story on the group’s website, but we’ve pulled together the highlight reel.
Here’s what three of the industry’s top managers had to say in their own words. Read the full article: