Upcoming ACOM Event Calendar

January 2010

Annual Conference
January 8-10
Dallas, Texas
Westin City Center

February 2010

Webinar
February 18
Topic: The CMP designation…the whys and hows of this important industry designation

March 2010

Idea Network
March 18
CVB Track: Working w/ Interns & Volunteers
Hotel / Center Track: Risk Management and Liability Issues

April 2010

Webinar
April 15
Topic: Planner Panel: What Planners need from their CSMs


Start fresh in 2010

The positive energy of the New Year offers opportunities for businesses to implement changes that will increase employee loyalty, according to Dr. Noelle Nelson, author of "The Power of Appreciation in Business” (www.noellenelson.com). She notes that these changes require little or no outlay from budgets that were planned months earlier.

U.S. Department of Labor data shows that the number one reason people leave their job is that they do not feel appreciated. Low pay or lack of benefits may be the expected reason, but instead, many workers chose lack of appreciation. In addition, a Gallup poll found that 65 percent of workers say they did not receive a single word of praise or recognition in the past year. Nelson asks, "How can employers expect employees to work at their best when they receive no positive feedback from management?"

Nelson encourages management to recognize employees throughout the year. "Don't wait until an annual employee recognition dinner where only a few may be singled out for good work," she explains. "Applaud the little things that employees do right throughout the year. It may be as simple as a pat on the back or recognition at a staff meeting. These actions show that management values its employees — not one day a year at a dinner — but every day."

"A worker’s desire to do a good job is priceless," says Nelson. "It is one of the core components of a successful business. A company's steadfast willingness to value and appreciate will pay dividends by creating an upbeat workplace, better two-way communication, higher productivity, better customer service and loyalty and ultimately, a flourishing business."

Reprinted with permission from The Competitive Advantage. Copyright 2009. Briefings Media Group. www.briefings.com. Originally adapted from Competitive Advantage e-zine.

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